Use Akulaku for Whatsapp Call Center for customer complaints
Akulaku, which is a financial services provider platform where quality has become global, will certainly provide an Akulaku call center that customers can contact when they face problems or want to file multiple complaints. The goal is that Akulaku can always connect with its customers in an appropriate and transparent way.
Akulaku opens up opportunities for you to do online shopping activities using credit services. In fact, you can also make purchases installments and make cash loans that are very flexible. Thus, The presence of Akulaku here aims to facilitate the lives of its customers in carrying out various transactions.
Some of the facilities provided by Akulaku include the purchase of credit, then the purchase of internet quotas and data packages, payment of bpjs bills, PDAM, and also PLN, and even the purchase of airline tickets. All payment and shopping activities can be done with credit, and you can even make a loan.
Unfortunately, in Akulaku’s service, of course not all customers feel satisfied. For this reason, Akulaku provides multiple Akulaku call center channels so that customers can contact your party at any time freely. Here are some ways for customers to submit complaints and questions through the call center.
Transmit your complaint through customer service
One of the channels you can contact to send questions or information is to contact Akulaku Customer Service. You can access this CS service without limits, which is for 24 hours. Not only that, but no-cost calls can also be obtained.
If you want to contact the Akulaku team through this method, you can contact through the Akulaku call center at 1500920. Through this number, you can send various questions and complaints related to installments and credit in Akulaku. You can also pass several other obstacles.
The method of sending complaints and queries to customers is considered more effective through this call center. Because in addition to the service running for 24 hours, through this CS you will also connect directly with the Akulaku team that is competent and has the knowledge to help solve your problems quickly.
While not as easy as live chat, the Akulaku call center can provide direct answers clearly and directly to customers so that customers don’t have to be confused to get solutions on all obstacles they face. Customers can ask questions for free indefinitely, as long as they agree to the complaint submission procedure.
Also try the complaint service via email
In addition to being able to submit complaints and questions related to Akulaku through the call center, you can also do so through other platforms or media. One of the media commonly used to send complaints is through a kulaku’s official email. Here, you can easily express what you want to convey.
The email address you will make is in cs.id@Akulaku.com. This method has always been the most common method of communication. You just need to create an email as usual with the subject “Complaint” or “Question About…”. and start filling the body of the email with the thing you want to transmit to Akulaku.
Unfortunately, there are disadvantages in this channel if you want to use it as a means to send complaints or send questions. Unlike the Akulaku call center, which tends to respond quickly, by email it will take you a long time to get answers from Akulaku staff or employees.
That’s because email is not a medium that is open all the time compared to call centers, so there is the possibility that it will take a long time. Even if you have received a response, usually the team will direct you to the CS department or other social media for a faster response.
Whatsapp As a Complaint Media yang Easy da Simple
There is also other media that is much simpler and easier to use to ask questions and complaints of channels beyond the call center and email of Akulaku, ie WhatsApp. As a very popular messaging medium, WhatsApp is certainly a friend of almost everyone in the world to exchange messages and information.
Therefore, Akulaku also takes advantage of the popularity of this media to be able to connect with its customers more flexibly and freely. Even if you use WhatsApp media, messages sent are not fully answered by chatbot Akulaku. Through the use of this method , you can still be in direct contact with Akulaku employees.
How to use the Akulaku call center, through WhatsApp you can also express your various doubts and complaints freely through this live chat. You just have to send a conversation with what you want to convey clearly. Be sure to include evidence from the complaint so that it can be processed immediately.
When submitting complaints, be sure to use clear, concise, and easy-to-understand language and do not use language that is not understood. Clear language will make it easier for the Akulaku team to understand the natural problem and immediately find the solution you need. Be patient in waiting for the response of Akulaku’s team.
The WhatsApp connection number that can be contacted is at the 081113508161. To get an answer from the Akulaku side, you have to be patient because it takes a while. Be sure to ask questions using language that is easy for the team to understand.
Come directly to akulaku’s officea clearest gar
The last option that can be made if you have many important questions or complaints you want to submit is to go directly to the Akulaku office. Using the akulaku or WhatsApp call center is free, but it takes time to get an answer and solution to various problems experienced.
If you want a quick and clear answer, you can immediately come to the office and talk to the officer there. Unfortunately, this may sound a little problematic. Visiting the Akulaku office can only be done for customers living in the Jabodetabek area, as the distance is still accessible.
Unlike customers whose residence is far from the territory will certainly be difficult. Not to mention that the cost required more. For this reason, it is recommended that customers take advantage of the means of communication provided by Akulaku earlier to facilitate the sending of their questions, complaints and problems.
You can also take advantage of the help center found in the Akulaku app. Here, you can give any feedback you want. The first step that needs to be done is to download the Akulaku app on your phone and then log in to the app. Look for the feedback icon and you can send feedback.
It is very easy to be able to contact Akulaku even if he has not been directly to Akulaku’s office. Along with the development of technology, everything can be done online or by phone. While there are currently no more varied channels other than WhatsApp, Akulaku can still meet the needs of customers who need solutions.
If you want to contact Akulaku, just make a choice whether to use the call center, via live chat on WhatsApp, or through a message sent by official email. All the methods you can try depending on your own comfort, including the Akulaku call center which is quite effective.